Category: Gathering Insights

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Why Changes Should Be Called Experiments

Change agents have biases. Sometimes we make the changes we think makes the most sense. Sometimes those aren’t the right changes though. Thinking about changes as being time-bound Experiments is a more effective way to manage change programs

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Perspective Mapping

Once I was working with a team that was struggling to deliver one of those death-projects where no one understands why they’re building what they’re

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